Tuesday, July 05, 2022

Customer 'Support'

Customer Support can be a surreal experience.  You provide the same data over and over and over... they never pass it on to the next support level.  It's as if you've been transported to some skipping needle universe where you have to bump the record at the right time to get out of the loop.

They fool you.  "I'll be directly transferring your call, this time, you won't be dropped."


Start it all over.  Repeat.  Repeat.

Finally, they win... at least for tonight.  Tomorrow it'll start all over again.